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Before you write

Telling us these three things gets your problem solved in one reply instead of four:

• Your device and OS version (e.g. iPhone 13, iOS 18.2)
• The app version, shown at the bottom of Settings
• What you expected to happen, and what happened instead

Common questions

Does the game need an internet connection?

No. Every picture and every word ships inside the app, so it plays the same on a plane as it does at home. An internet connection is only used if you sign in to Play Games or Game Center to sync your progress.

Do I need an account?

No. The game never asks you to register, and it works fully without signing in to anything.

What are the light bulbs?

Hints. One hint reveals one letter of the word you are solving. You start with 20 and get 3 more free each day.

Can I change the language of the words?

Yes, and it is separate from the app's own language. In Settings, Display language controls the menus, and Words to learn controls which language you are learning. Your progress in each language is kept separately, so switching never costs you anything.

I lost my progress after reinstalling

Progress is stored on the device, so uninstalling the app removes it. Signing in to Play Games (Android) or Game Center (iOS) keeps a copy in the cloud, which is restored automatically the next time you sign in on any device.

A picture and its word don't match

Tell us the word and the language and we will fix the entry in the next update. Reports like this are the fastest way to make the game better for everyone - thank you for sending them.

How do I delete my data?

Settings → Delete all progress wipes every solved word on the device. To remove a cloud save, delete the game's saved data in the Play Games or Game Center app. Details are in the privacy policy.

Last updated: August 8, 2026